Our commitments
As part of our quality statement and customer service, TENNISPRO allows you to discover our service winners :
Technical advice
The TENNISPRO team invites you to take advantage of our expertise as we have more than 40 years of experience with stringing machies, strings, racquets and all other tennis articles.
Product Quality
A thorough selection of products and long-term partnerships with the world's biggest brands ensure our high product quality.
Store Network
We welcome you to our numerous stores in France, in Europe. All of our stringers possess an ERSA (European Racquet Stringers Association) diploma to guarantee very high stringing quality.
Check out our list of stores
Order 24/7 online
Our website, www.tennispro.eu is accessible 24/7, but if you are interested, you can also contact us by telephone at +44 (0)20 36 081 983 from Monday to Thursday from 9am to 1pm and 2pm to 6pm, on Friday from 9am to 1pm and 2pm to 5pm.
Shipping
Any order placed before 12pm will be shipped the same day (except in exceptional cases). Any order placed after 12pm on Friday will be shipped the following Monday. However, if you have an urgent order to place, you can contact us by phone and place your order in priority.
Quick Delivery
The delivery of our products is ensured by hand-picked transporters for optimal service. You can consult the list of our transporters, and their average delivery times, on this page.
Satisfied or Refunded
If the delivered article does not meet your expectations whatever the reason may be, we are committed to exchanging it or refunding it. All you need to do is return it to us within 30 days after it was delivered to you (in a brand new condition and in the original packaging/ see our General Terms of Sale - Article 5).
Regular Information
If you have given us your email address and accepted to receive information from us, we will regularly send you informational newsletters regarding the latest products on the market and our special offers currently taking place.